Payment Policy

Grwnx processes USD checkout through Shopify Payments.

ACCEPTED PAYMENT METHODS

Available cards, compatible wallets, and accelerated methods are displayed at checkout. Payment authorization must succeed before an order is accepted.

SSL ENCRYPTION & DATA PROTECTION

Checkout connections use SSL encryption. Credentials are transmitted through Shopify Payments and participating financial institutions.

PCI-DSS COMPLIANCE LEVEL 1

Shopify maintains PCI-DSS Level 1 controls for its payment platform to support secure cardholder-data handling.

NO CREDIT CARD STORAGE

Grwnx does not store complete card numbers or card security codes. Shopify Payments and the relevant financial institution handle credential verification.

TRANSACTION CURRENCY & TRANSPARENCY

Prices are listed and charged in United States dollars, shown with the $ symbol and USD currency code. The total final price, including applicable shipping costs, will be clearly itemized and displayed at the checkout page before you authorize payment. Checkout displays Standard Shipping: $0.00 USD and Tax: $0.00 USD. We never charge any hidden processing fees, handling fees, or unannounced taxes.

AUTHORIZATION, FAILED PAYMENTS, AND REVIEW

A declined or pending authorization may stop processing. Billing information must be accurate. An order may be paused or canceled during documented fraud or authorization review, with an eligible amount returned to the original payment method.

REFUNDS

Approved refunds are returned through Shopify Payments to the original method. Posting time depends on the bank, card issuer, or wallet provider.

TAXES AND DUTIES

No taxes, duties, or other government charges are added to the order at checkout. Customers pay the displayed product total because Standard Shipping: $0.00 USD and Tax: $0.00 USD.

PAYMENT SUPPORT

Email support@grwnx.shop or call +1 (502) 926-7184 during Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).