Terms of Service

These Terms of Service govern your use of grwnx.shop and purchases from Grwnx. By accessing our website or placing an order, you agree to these Terms.

1. Store Information

Grwnx operates an online store offering mouse pads, desk mats, and related desk accessories. Contact email: support@grwnx.shop. Business address: 1037 KINGS RD, NEPTUNE BEACH, FL, 32266, US. Phone: +15029267184.

2. Lawful Website Use

You agree to use the website only for lawful shopping and informational purposes. You may not misuse the website, interfere with security, submit false information, attempt unauthorized access, scrape content in a harmful manner, or use the store for fraudulent activity.

3. Customer Information

You are responsible for providing accurate billing, shipping, contact, and payment information. Incomplete or incorrect details may delay processing, prevent delivery, or result in cancellation.

4. Product Information

We make reasonable efforts to present product titles, descriptions, images, sizes, materials, colors, prices, and availability accurately. Minor color or texture differences may occur because of screen settings, lighting, photography, or production batches.

5. Orders and Acceptance

An order confirmation does not guarantee final acceptance. We may refuse, limit, or cancel an order if payment fails, inventory is unavailable, product information contains an error, fraud risk is detected, or the order violates these Terms.

6. Pricing and Currency

Prices are displayed in USD unless otherwise stated at checkout. We may update prices, product availability, and descriptions at any time. The final amount is shown at checkout before payment is submitted.

7. Payment Terms

Payments are processed through Shopify Payments and Shopify-supported checkout services. By submitting payment information, you confirm you are authorized to use the selected payment method and that the billing details are accurate.

8. Shipping, Returns, and Refunds

Shipping is governed by our Shipping Policy. Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy. Please review these policies before placing an order.

9. Product Use

Products should be used for normal desk, computer, writing, or workspace purposes according to their description. We are not responsible for damage caused by misuse, cutting, heat exposure, harsh cleaning, or use outside the intended purpose.

10. Intellectual Property

Website text, product descriptions, images, graphics, layout, and brand materials belong to or are licensed by Grwnx. You may not copy, reproduce, modify, distribute, or commercially use our content without written permission except as permitted by law.

11. Third-Party Services

Our store is powered by Shopify and may use third-party services for payment processing, analytics, shipping, fraud prevention, email communication, and customer support. Those services may have their own terms and privacy practices.

12. Website Availability and Errors

We do not guarantee uninterrupted, error-free, or always-available website operation. We may correct errors, update content, suspend features, or change the website at any time.

13. Limitation of Liability

To the fullest extent permitted by law, Grwnx is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, product misuse, delivery delays, third-party services, or circumstances outside our reasonable control.